Care for fine bone china
There is nothing quite like drinking a cup of tea from fine bone china. The taste is enhanced, the temperature remains hotter creating a relationship with drink and drinker.
To keep our china looking its best (and to maintain the quality of taste) it is recommended to wash quickly after use and not to use scouring pads and/or abrasive detergents. Leaving tea stained mugs longer than is necessary may cause discolouration of the fine bone china.
It is perfectly safe to wash your fine bone china in an automatic dishwasher – as long as you adhere to the following guidelines. Load the washer so that pieces do not touch each other, to avoid the risk of scratching. Do not overload. Do not exceed a temperature of 60ºC (140ºF) when washing fine chinaware in the dishwasher and use a gentle detergent. Using a water softener also assists in keeping your china pristine.
Our fine bone china products are very durable and surprisingly strong. They will, when properly cared for, last for many years. It is recommended not to subject fine bone china to extreme temperature changes and to warm the mug first. Never place china in contact with a direct flame or subject it to extreme temperature change. Fine bone china should not be used for cooking purposes or placed in a micro-wave. Fine Bone China is not suitable for use in the freezer.
Made in Britain
We pride ourselves on all of our products being made here in the UK supporting British manufacturing.
All of the raw materials for the mugs are also responsibly sourced by our suppliers here in the UK from Cornish China Clay and Feldspars.
Our mugs are made by skilled staff in the pottery industry in Stoke and always to the highest level possible. However, small inconsistencies may occur in the finished product, as such this is considered normal within the industry.
Before sending out to customers the products are again individually checked by us for quality. You should inspect the products upon receipt and check that everything specified is included. We will assume you have have accepted the order unless you notify us that there is a problem in accordance with our returns policy and procedure. If you do not take such action, we are not obliged to accept any rejections of the goods at a later date.